Leadership Matters Blog

Make sure your goals and expectations are clear: Write them down and rank them. That way employees, especially front-line employees who...

First, know what you don't know: Who is the problem and how? How is your team, staff or program suffering? And most importantly, how and...

Museopunks. This week hosts Suse Anderson and Ed Rodley examine ICOM's existential crisis over the definition of the word 'museum' by...

Pay attention at meetings. Meetings are organizations in miniature: Be clear what you want to accomplish. Create agendas--as normal as...